Notice of service disruption

Dear Customer,

HSBC Bank Oman S.A.O.G will be carrying out planned service upgrades and maintenance work on its systems in Oman. This will result in suspension of certain services on this date.

To minimize any disruption to your banking needs, all work has been planned to run as follows:

25 May, 2013
ATM
Time: 01:30 am to 7:30 am

You will be unable to use your Oman HSBC ATM/Debit/Credit card at HSBC and non HSBC ATMs in Oman, or internationally during this time.

We apologize for any inconvenience caused and appreciate your patience.

Thank you for banking with HSBC.

Notice of Service Disruption

Dear Customers,

Please note that due to a system upgrade HSBC Internet Banking and HSBC Mobile Banking services will be unavailable from 12:00a.m. until 6:30a.m. Sunday 16 June 2013. During this time other HSBC services will continue to function as as normal.

Important notice

We would like to inform you that HSBC Bank Oman S.A.O.G. has revised interest rates for OMR Savings Account and Call Deposits.

Effective 01 May 2013, the following interest rates will apply:

•   OMR Saving Accounts - 0.10 % p.a.
•   OMR Call Deposits - 0.01 % p.a.

Alongside some other companies in Oman who use the same service provider, we have been a victim of an attack on our website, www.hsbc.co.om, which was briefly compromised. The issue has been resolved.

HSBC OMAN S.A.O.G would like to inform all our customers that :

1. The issue was with a third party service provider. There was no risk to any customer accounts and all customer information remained secure

2. Our Internet Banking was not compromised in any way and remained safe and secure throughout the period

3. For further information, please contact us on any of our phone banking numbers: Premier - 800 74666, Advance - 800 75555, Personal Banking - 800 74722

We apologise for any inconvenience and any offense caused to our customers, and reassure you that this has not impacted any customers accounts in any way.