My Rewards Points Programme - Terms & Conditions

Rewards and Points

Definitions

The following terms shall have the following meanings:

Rewards Points:
The value expressed in the form of units credited to the Rewards Points activity statement Issued by the Company at the rate specified in Clause 1.3.1 and available for redemption in accordance with Clause 1.4.

Rewards Points Terms & Conditions:
The Terms &Conditions issued by the Company and in force from time to time which govern the award redemption of Rewards Points.

Bank:
HSBC Bank Middle East Limited operating through its offices in the Sultanate of Oman.

Cardholder:
The holder of an eligible personal Credit Card issued by the Bank.

Company:
Rewards Management Middle East Free Zone LLC.

Card Account:
The account opened and maintained by the Bank for each Credit Card to which transactions are posted, including transactions using any Supplementary Cards.

Credit Card:
Each eligible Credit Card and Supplementary Card
issued by the Bank operating in Oman.

Eligible Transactions:
Those transactions which the Company and the Bank shall from time to time agree are eligible for the award of Rewards Points.

Start Date:
The date to be agreed by the Company and the Bank and to be announced by the Company.

Eligibility

The following persons shall be eligible to earn Rewards Points:

a) Cardholders of personal Credit Cards issued by the Bank in Oman.

b) Such other persons as the Company and the Bank may from time to time agree.

The following persons shall not be eligible for Rewards Points:

a) Any Cardholder of a personal credit card with any payment overdue for 90 days or more or who is otherwise in breach of the Card Terms & Conditions. During any such period no further Rewards Points shall be credited. The award of Rewards Points accruing during any period where the Cardholder is in breach as above will be credited once any such overdue sums have been repaid or the breach has been remedied to the satisfaction of the Bank.

Award of Rewards Points

Following the Start Date, Rewards Points shall be credited at such rate as the Bank and Company may decide from time to time. The current rate is 5 Reward Points for each OMR 1 debited to the Card Account in relation to Eligible Transactions completed after the Start Date, rounded in accordance with the Bank's procedures.

Eligible transactions shall include:

a) The amount debited to the Card Account, expressed in OMR where the purchase is in another currency, and calculated at the Bank's then prevailing rate of exchange, for the purchase of eligible goods and services.

b) Any eligible balance transferred to the Card Account.

c) Utility Bill payments.

d) Such other transactions as the Company and the Bank may agree to admit for eligibility from time to time.

The following transactions will not be eligible for the award of Rewards Points:

a) Cash advances, transactions carried out through Automated Teller Machines.

b) The purchase of travellers cheques.

c) Finance and other fees or charges.

d) Credit Card repayments.

Where the Cardholder successfully disputes any transaction for which Rewards Points have been awarded, those Rewards Points shall be debited. Where the relevant Card Account has been closed, the debited Rewards Points may be debited from any other Rewards Points held by the Cardholder.

Rewards Points accruing for Eligible Transactions by a Supplementary Cardholder shall be credited to the Cardholder's Rewards Points.

The Bank may at its discretion and after notification in accordance with Clause 1.5.1, change the types of transactions which are Eligible Transactions.

Redemption

Rewards Points may be redeemed against vouchers and merchandise from time to time contained in the rewards catalogue Issued by the Company. The Company may amend the products and services offered in the rewards catalogue without prior notice. Products and services offered are subject to availability.

Rewards Points are not transferable to any other person. Where a Cardholder has more than one eligible Credit Card, the Cardholder may aggregate the Rewards Points earned in relation to each Credit Card.

Rewards Points cannot be exchanged for cash, credit or used for the payment of any fees or charges payable to the Bank.

The Company is solely responsible for the redemption of Rewards Points and the Bank has no liability or responsibility to the Cardholder or any other person.

The Bank gives no warranty or guarantee as to the quality, condition or suitability of any goods or services provided on redemption.

The Bank shall not be liable or responsible to the Cardholder or any other person for any loss, damage or claims suffered by them in respect of any goods or services provided in redemption of Rewards Points or as a result of any product or service being unavailable.

The Company shall be solely liable to the Cardholder for the redemption of Rewards Points and the Bank gives no guarantee and has no liability to any Cardholder or any other person for any failure to redeem Rewards Points by the Company or any other person.

Miscellaneous

The Bank may, by giving notice to Cardholders by such method as it shall decide, vary these Terms & Conditions, modify, suspend or withdraw the Rewards Points program.

These Terms & Conditions shall be subject to the applicable laws of the Sultanate of Oman and all disputes shall be referred to the Courts of Oman.

The Cardholder agrees that the Bank may provide details concerning the Cardholder including details of the value and nature of any transactions completed using a Credit Card or Supplementary Card to the Company.

The provision of Rewards Points and the redemption of Rewards Points shall also be subject to the Rewards Points Terms & Conditions. These Terms & Conditions shall apply where there is any inconsistency with the Rewards Points Terms & Conditions.