Travel Insurance Summary of Benefits

Insurance is underwritten by Chartis Oman. The customer will not hold HSBC responsible whether for compensation, processing of claims or otherwise.

Cover against accidental death or permanent total disablement.

Medical expenses in the event of accident/sickness and medical evacuation.

Insurance in the event of flight delays in excess of 10 hours.

Baggage insurance against loss/delay.

Death repatriation.

Covers the insurance requirements for obtaining a Schengen Visa.

The cover period is from the time of departure as shown on the ticket until the date of return or 30 days from date of departure whichever is earlier. Tickets must be purchased using your HSBC Premier Credit Card.

Limit of Indemnity

Accidental death: USD 125,000 for individuals aged between 18 and 65 years and USD 25,000 for children between 6 months and 17 years.

Permanent total disablement: USD 125,000 for individuals between 18 and 65 years and USD 25,000 for children between 6 months and 17 years.

Death or permanent total disablement caused by accident in a common carrier or private car: USD 250,000 for individuals between 18 and 65 years and USD 50,000 for children between 6 months and 17 years.

Death or permanent total disablement caused by accident in a common air carrier: USD 375,000 for individuals between 18 and 65 years and USD 75,000 for children between 6 months and 17 years old.

The loss of two eyes, two limbs or one eye and one limb: USD 125,000 for individuals between 18 and 65 years and USD 25,000 for children between 6 months and 17 years.

The loss of one eye or one limb: USD 62,500 for individuals between 18 and 65 years and USD 12,500 for children between 6 months and 17 years.

Emergency medical expenses (accident and sickness) up to USD 125,000 per person per trip. A fee of USD 25 will be deducted on every claim.

Emergency medical evacuation and repatriation up to USD 250,000 per person per trip.

Death repatriation up to USD 12,500.

Hospital cash benefits USD 1,200 (USD 100 per day, maximum of 12 days).

Compassionate visit up to USD 7,500.

Flight delays in excess of 10 hours up to USD 150 per person per trip and USD 300 for a family per trip.

Baggage loss up to USD 500 per person and USD 1,000 for a family.

Baggage loss of up to USD 50 per item and up to USD 250 per bag.

Baggage delay up to USD 150 per person and USD 300 per family in excess of 10 hours.

Eligible Persons

HSBC Premier Primary and Supplementary Cardholders aged between 18 and 65 years and their immediate family members (spouse and children under the age of 18).

In the event of a Claim

Just call +968 561209/0197/0637. Written proof of claim must be given for processing within 30 days from date of incident or upon such proof including the following supporting bills and documents:

Medical Accident/Sickness: completed claim form, medical report, police report if applicable, medical bills, medicine prescription (if medicine was bought), copy of passport and statement of account verifying the air ticket was purchased using a valid Credit Card.

Medical Evacuation: medical attendants and hospital reports.

Flight delay: completed claim form, air ticket purchase invoice, statement of account verifying the air ticket was purchased using a valid Credit Card, confirmation letter from the airline stating the period of delay and the reason, boarding pass, airline ticket, copy of the Cardholder's passport and original invoice for the essential items purchased.

Lost Baggage: copy of sales slip verifying the relevant flight ticket charged to your HSBC Premier Credit Card, the airline authority's property irregularity report and total value of item(s) claimed for, with descriptions and whether lost or damaged. Delayed Baggage: copy of sales slip verifying the relevant flight ticket charged to your HSBC Premier Credit Card, the airline authority's property irregularity report, all original invoices, bills including airline tickets purchased with your HSBC Premier Credit Card.

Repatriation Expenses: death certificate, medical attendants report, all supporting bills and other documents provided.